You might think considering implementing ‘Asset Performance Management (APM)’ for a mosque, or a church or a temple would not be wise. You are 100% correct. But Masjid Al- Haram is not an ordinary mosque. At any given moment, one to five million worshipers will be at this holiest place and its vicinity. This mosque is open to worshipers 24 hours in day, 7 days in week, 365 days in year. This great mosque is one of the most expensive infrastructure ever built on earth. Indeed, maintaining this great $120 Billion USD historic infrastructure & mosque in pristine conditions needs a ‘most technologically advanced’ and meticulously designed Maintenance and/ or Asset Performance Management (APM) program.
Let us start introducing “Masjid Al-Haram” to those who are not familiar with. Then, we will discuss (i) what is APM, (ii) why APM is so crucial for Masjid Al-Haram and (iii) finally we will share lessons learned from this case study.
“APM Software is just an enabler to overall APM solution. It is important to have a right APM software / technology, however in my humble opinion, its contribution on APM implementation & sustainment success would be about 20% to 25%. The overall success of APM implementation depends on other pillars in APM, including adoption e.g. simple & standardized business process, precise & quality data (content), right governance, change management, training/ coaching programs etc.
APM for Masjidul Haram Rev A